Objection Handling: Get Over the “Think About It” Objection and 3 Reasons Why They Say It in the First Place!

No matter what type of sales you are in you will most definitely hear “I am going to think about it” somewhere in your Sales Journey.

The Think About It objection oftens causes many a Networker to stumble on their words.

Of course sometimes the buyer actually does have to think about it. But considering that only 15% of people have a Left Brain personality, the chances are they are probably making an excuse.

The best way to get over the dreaded “Think About It” objection is to avoid it all together.

How can you avoid the Think about it objection?

Remove the phrase “What did you think?” from your vocabulary.

This statement immediately sends the consumer to the left side of their brain and often results in the “I will need to think about it” objection.

So what do you ask?

“How did you feel about the information you saw?”

Since 85% of buyers purchase because of an emotional response doesn’t it make more sense to ask them how a product or pitch or service made them feel?

Left Brain

If they STILL need to “Think About It” here are the 3 most likely reasons they’ve responsed that way.

  • You said something that confused them so they feel
    they need to now research it to clarify before they
    can make an informed decision
  • They don’t like the product or it’s not what they
    thought it was
  • They are concerned with the price

So a great response that we found that works extremely
well is simply this:

“I want to think about it.”

“Sure no problem, but before you go may I ask something?”
(Get their approval before continuing)

“I have been in sales a long time and usually when someone says they have to think about it… it means one of three things; either there is a problem with the price, the product or it is something I said or did. Which one of these is it
for you?”

Most times the customer will appreciate your frankness and it will often ease them because you respectfully allowed them to get the real reason off their chest.

Try this method out next time you hear the dreaded words…

“I’ll have to think about it…”

[In order to get objections you need leads to call]

To see the exact system that Toby and I use to generate 30-50 leads every day to speak with on the phone

CLICK HERE.

See YOU at the Top!


Toby & Layla
Social Media Experts
Phone – 813 373 8114
http://www.WorkWithTobyandLayla.com
http://www.GiveMeMLSPNow.info

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17 Comments

  • Bob Howard

    Being a thinker myself this has always been a challenge to me because I have been taught to think about things my whole life. Consequently I expect others to do the same but I know for a fact even though I THINK that way I do not buy that way. I BUY with my feelings.

    This is such good information. I have to keep reminding myself to stop thinking so much. Thinking is overrated.

    Bob

  • Bill Palte

    Hey Toby & Layla,
    Great post about the 1 area that most people fail to handle correctly. I personally have heard this objection so many times it’s scary. I like your solution much better than the one I was using…so you have a new follower.

    To Your Continued Success,
    Bill

  • Lori Robertson

    Hey guys great information as always. Look forward to more great content.

    Lori

  • Ana

    Definetly glad to be connected with you guys!

    Your info makes it worth it!

  • Rob Larson

    Toby & Layla…

    Great info as always!! I stop by your blog a lot to get a fresh take on things and I’m never disappointed… wish I would have found it sooner 🙂 Also… I’ve been forgetting to spread the comment love… sending the positive vibes and love ten-fold this time 🙂 Keep rockin’ my friends!!

    Rob

  • Cassie Strom

    Awesome Advice Guys … Love the Straight Forward Approach 🙂

  • Bert

    Toby & Layla,

    Now this post is right on and was very true in my previous insurance sales career.
    I heard the “I want to think about” objection SOOOOOO many times in my 12 year insurance sales career. I responded very similar to the way you have mentioned in your post.

    It works quit well and is true in any sales profession.

    Thanks,
    ~Bert

  • Barry

    Great insights to some hands training material!
    Keep up the good work.

    Barry

  • Yo Le

    Toby & Layla,

    It’s a critical that you tap into people’s emotional side after the presentation with them. Great info!

    There’s a reason why you guys are the MLM Rockstars! Always providing valuable info to the market place.

    – Yo

  • Linus Ruzicka

    TOby and Layla,

    Awesome “Psychology” post.

    Before i got into network marketing and even in the years I was struggling, I had no idea how much the psychology played into it.

    And just like you said, switching your question from “What Do You Think?” to “How did you feel about the information you just saw?” will make a profound difference in your responses and elicit a much more positive response a majority of the time.

    Kudos for the little psych refresher!

    God Bless,

    Linus Ruzicka

  • Jeff Mitchell

    I think everyone has heard that line…Not only in sales but in many aspects of life. Learning to handle the simple objections are king in this industry.

    Great Post Guys.

    Jeff

  • Carlos

    Learning something new everyday, the picture puts everything in perspective , awesome tip for today..

  • Katherine Droguett

    This is really great! One thing that I recently learned about Objections a couple days ago is asking THE RIGHT QUESTION after presenting them with the product, opportunity etc. Never ask them, What did you think? instead ask them what did you like the most about what you just saw? and most likely that will bring a positive respond.

    Great Post guys 🙂

  • Joey McDermott

    You are right on with this, I have been doing sales, since I was 10 years old. I always see people asking right after the presentation, asking people so what did you think. I say to myself, well there not signing them up.

    Also some other good ones are, so what did you like best about what you saw? Wow,

    That one has done me wonders, and from there, just assume the sale.

    Most people never even ask for it, it’s like they are waiting for them to ask you. it’s real simple like I tell people, so are you ready to get started, or were would like your check sent too, and etc.

    I would say one last thing, if you go in with the mindset thinking people can’t afford your product, you have lost already. When I talked to people, I’m telling myself already they like it, they will have fun using my product, and they will get the money if they are serious. If you have the type of thinking going in your mind, you will win every-time, you might not signup everybody up, but that just means that person wasn’t right for your business.

    Good info, keep up the good work.

  • Jordan Schultz

    Toby & Layla,

    Always love learning from you two. Prospecting has been my focus as of late since I”m now getting the leads. This tip is very useful, and I’ve noticed results as soon as I put it into action.

    Great stuff.

  • Kathy Sammons

    This is great sales training. I appreciate you explaining the what to say when you hear the dreaded… I have to think about it.

    It is people like you two that make it such a pleasure to market on the internet.

    Peace…

    Kathy
    Kathy Sammons Dot Com

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